In accordance with articles L. 120-20, L221-18 and following, the consumer has a period of fourteen (14) calendar days to retract and return, at his expense, the products that do not suit him. This period runs from the day of receipt of the consumer's order. Any return will be able to be announced as a preliminary near the customer service of the company Titamàlà. The product must be returned to the POSTAL ADDRESS of the company Titamàlà: 49 rue Gambetta - 83990 Saint Tropez
We take back your articles for :
- RETURN (except for sold or personalized products): If you made a mistake when ordering, you can exchange your item for another one.
- REFUND: You can send us back your jewelry (except for exclusions, to be consulted in the GTC) for refund.
As a reminder, products on sale will not be refunded or taken back.
Please consult all the conditions of return in the general conditions of sale
Frequently asked questions :
To do this, you can contact our customer service by email(email@example.com). We will tell you how to proceed.
The costs of returns remain at your charge in any procedure. Remember to keep your tracking number.
You have 14 days from the time you receive your order to return the item.
Do not hesitate to monitor the progress of your return package with your tracking number. Upon receipt, you will be informed by email of the receipt of the package.
If you receive a defective item, please contact us by e-mail at firstname.lastname@example.org. There is always a solution!